Can Centexpress deliver to P.O. Boxes?
|No. Only items sent through general post (Australia Post) can be delivered to P.O. mail boxes.|
Can Centexpress deliver interstate?
|No. Our service focus is on “On Demand – Urgent” deliveries in the Melbourne and greater regional parts of Melbourne. We are however, happy to provide a recommendation. Please contact our customer service team.|
Can everything be booked online?
|Almost. We’ll accept bookings online for every service we provide. Where your destination is not on the suburb list it is likely that it will be classed as a Country Area delivery and you will need to book this with our customer service team on 1300 789 741.|
Can I send furniture?
|As a general rule we are not furniture removalists. Remember, if you can’t lift it then we can’t lift it. We only have one driver per vehicle and arrangements may need to be made to assist with the loading and unloading. Please contact our customer service team to provide details of your item so that we can help you determine the best way of moving it.|
Can I send items longer than 3 meters?
|This will depend on the shape of the goods. We may be able to use a 1 tonne tray, with some overhang. If it won’t fit in a 1 tonne tray then we’ll recommend you use a taxi truck. So if your goods are outside the standard item sizes listed in this site then please contact our customer service team for a solution.|
Can I send food items?
|Yes, as long as the items are appropriately packaged and don’t require refrigeration. We recommend that all perishable items are sent using our Express or Direct services.|
Can I send flowers?
|Yes, our drivers love the smell of fresh flowers in the morning, or in fact any time of day. We recommend using at least our express service to avoid them spending too much time in transit.|
Can I send gas bottles (LPG, helium etc.)?
|We do deliver BBQ gas bottles using our 1 tonne tray vehicles and also non dangerous goods items, like helium. We won’t carry any dangerous goods loads that require placarding (displaying dangerous goods diamonds on the vehicle). We recommend you consult your gas supplier to determine the most suitable transport for these goods.|
Does Centexpress insure my goods?
|No, we do not provide insurance for your goods. As outlined in our Conditions of Carriage this is your responsibility should you require insurance.|